Terms of service

Terms of Service

Welcome to Race Bear. These Terms of Service apply when you visit our website, place an order, or use our services. By using this website, you agree to these terms. If you do not agree, please do not use the website or place an order.

Products and compatibility

Race Bear sells sim racing cockpits, motion systems, monitor accessories, SIMAGIC products, and related parts. Product images, specifications, availability, and descriptions may change from time to time. Please check product compatibility before ordering, especially for wheelbases, pedals, cockpits, monitor sizes, and motion systems.

If you are unsure whether a product fits your setup, contact us before ordering at victor.c@racebear.com or WhatsApp / Phone +86 18688747127.

Orders, pricing, and payment

All prices are shown in the currency selected on the website. Prices, promotions, and availability may change without notice. We may refuse or cancel an order if a product is unavailable, incorrectly priced, affected by a payment issue, or appears to be fraudulent or unsuitable for shipment.

Payments are processed securely by our payment providers. Race Bear does not store full payment card details.

Shipping and delivery

Shipping options, delivery estimates, and any free-shipping offers are explained in our Shipping Policy and at checkout. Delivery times are estimates and may be affected by courier delays, customs clearance, holidays, remote-area delivery, or product availability.

You are responsible for providing accurate delivery information and for any customs duties, import taxes, carrier charges, or local fees that apply to your order unless stated otherwise at checkout.

Returns, refunds, and refused deliveries

Returns and refunds are handled according to our Return and Refund Policy. Because many Race Bear products are large, heavy, or compatibility-sensitive, return approval is required before sending products back.

If a delivery is refused, undeliverable, or returned because incorrect delivery information was provided, the customer may be responsible for shipping, return shipping, storage, customs, handling, and carrier charges.

Accounts and customer information

If you create an account or place an order, you agree to provide accurate, current, and complete information. You are responsible for keeping your account login details secure and for activity under your account.

Intellectual property

All website content, including text, product descriptions, images, logos, graphics, and design elements, belongs to Race Bear or its licensors and may not be copied, reproduced, or used without permission.

Acceptable use

You agree not to misuse the website, interfere with its operation, attempt unauthorized access, upload harmful code, or use the website for unlawful or fraudulent purposes.

Limitation of liability

To the fullest extent allowed by law, Race Bear is not responsible for indirect, incidental, special, or consequential losses arising from use of the website, product installation, product misuse, delayed delivery, or inability to use a product. This does not limit any legal rights that cannot be excluded under applicable law.

Privacy

How we collect, use, and protect personal information is explained in our Privacy Policy.

Changes to these terms

We may update these Terms of Service from time to time. The version published on this website is the current version.

Contact

Email: victor.c@racebear.com
WhatsApp / Phone: +86 18688747127